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How it works / Communication and phone calls

How Beverly reaches you

A colleague tapping you on the shoulder, not a system alert. Push, text or email, and push is replacing the other two.

LiveWorking today on every Beverly account.

You should hear from Beverly when something needs you and not otherwise. A notification says who it is about, what happened, and gives you one thing to do about it.

What Beverly tells you about
EventHow it reaches you
Something needs your approvalA notification on your phone, and an email if that did not land. Deliberately never a text: an approval you cannot act on from the notification is just noise.
A lead is waiting on a humanNotification, then text, then email.
A lead has gone quiet for longer than you setNotification, then text, then email.
A date on a file is about to slipThe same ladder, while there is still time to do something.
A review that takes a while has finishedA notification on your phone, so you can start an inspection report reading and put the phone down. Nothing else, because the answer is already saved and waiting on the tool when you come back.
  • You choose how much you want: everything, only the things that matter, or nothing.
  • You set how long a lead can sit untouched before Beverly nudges you about it.
  • Turning on notifications in the app means we can stop texting you the same thing. That is where this is heading.

Checked against the product on 29 August 2026. What the labels mean

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