A short questionnaire about how you work, so the coaching sounds like it was written for you rather than for everybody.
Live, with limitsWorking today, with the limits named on this page. Live, free, and offered to everyone. The sixteen questions now read in English, Spanish or Vietnamese on both the website and the phone, matching the language you are working in. The translations have not yet been reviewed by a native speaker who knows what each question is measuring, which is why this is not marked as fully live.
Two agents can be given the same advice and only one of them acts on it, because of how it was said. Some people want the number and the next step; some want to talk it through first. Beverly asks which you are, once, and then coaches that way everywhere.
Sixteen statements about how you work, and you say how much each one sounds like you.
About two minutes, and you can stop part way and still have it count.
It changes the tone of every coaching conversation from the next one on, on the web and on your phone.
You can answer it again any time and it updates.
This is not your planYour plan is what you are working toward. This is how you want to be spoken to while you do it. They are separate questionnaires, neither one reads the other's answers, and having one does not require the other.
What it does not doIt does not decide what you can use, what you are shown, or what anything costs. It is not a personality test you get a result from, and Beverly will not tell you a type or a label, because there is nothing useful in a label you did not ask for.
What happens to the answersThey stay between you and Beverly, they are never used for marketing, and the only thing that reads them is the coaching conversation itself.